Question 1

What is the minimum service charge for appliance repair?

Accepted Answer

Our minimum service visit charge starts from AED 59. This covers the technician visit, diagnosis, and basic repairs. Parts are charged separately if needed.

Question 2

Which areas do you serve in UAE?

Accepted Answer

We serve Dubai, Sharjah, Ajman, Abu Dhabi, Al Ain, and Umm Al Quwain. We do not currently serve Fujairah and Ras Al Khaimah.

Question 3

How fast is your response time?

Accepted Answer

We typically respond within 1-3 hours of booking. Same-day service is available for most repairs.

Question 4

Do you provide a warranty on repairs?

Accepted Answer

Yes, all our repairs come with a service warranty. If the same issue reoccurs within the warranty period, we fix it at no extra charge.

Question 5

Which appliance brands do you repair?

Accepted Answer

We repair all major brands including Samsung, LG, Bosch, Siemens, Whirlpool, Electrolux, Carrier, Daikin, Mitsubishi, Panasonic, Haier, Midea, Sharp, and many more.

Question 6

Do you offer AC cleaning services?

Accepted Answer

Yes, we offer professional deep cleaning and sterilization for all types of air conditioners including split AC, window AC, and central AC systems.

Question 7

Can I book a repair online?

Accepted Answer

Yes, you can book online through our website or contact us directly via phone at 0543747022 or WhatsApp.

Question 8

Do you service commercial refrigeration equipment?

Accepted Answer

Yes, we service commercial cold rooms, walk-in freezers, display refrigerators, and other commercial refrigeration equipment.

Question 9

هل تعملون خلال عطل نهاية الأسبوع؟

Accepted Answer

نعم، نعمل من السبت إلى الخميس من الساعة 8 صباحاً حتى 8 مساءً، والجمعة من 10 صباحاً حتى 6 مساءً. كما نوفر خدمة طوارئ على مدار الساعة.

Question 10

هل تقدمون ضماناً على الإصلاح؟

Accepted Answer

نعم، جميع إصلاحاتنا مضمونة. إذا تكررت نفس المشكلة خلال فترة الضمان، نصلحها مجاناً.

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